Welcome to MC Audio

Call Us - 0415 072 361

Help & FAQs

Add some general information for your shoppers.

Can I pick up my order in person?

🚗 Services & Installations

What services does MC Audio offer?

We specialise in premium car audio systems, OEM+ integrations (Apple CarPlay & Android Auto), professional dashcam installations, automotive soundproofing, and luxury vehicle electronic upgrades — all with an OEM-look finish.

Can I get a personalised quote for my car?

Yes — just send us your vehicle details (make, model, year) and the upgrades you're interested in. We'll provide a tailored quote and installation plan.

https://mcaudio.shop/pages/contact

Which brands do you install?

We only use high-end, trusted brands like Focal, Helix, Match, BlackVue, Thinkware, Kenwood, Aerpro, Alpine, JVC, Haltech,Brax, Muswayy, JL Audio, STP, and Audiotec Fischer.

📦 Orders & Shipping

How do I place an order?

You can order directly from our online store: www.mcaudio.shop Add the products to your cart and follow the checkout process.

Do you ship Australia-wide?

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge).

Do you ship Australia-wide?

Absolutely. Select "Local Pickup" at checkout and we’ll notify you when your order is ready for collection at our Rockdale workshop.

🔧 Warranty & Returns

What is your return policy?

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).

What warranty do you offer?

All products come with the manufacturer’s warranty, and we back our professional installations with a 12-month workmanship guarantee.

🔍 Compatibility & Advice

How do I know if a product fits my vehicle?

Contact us with your car details. We’ll confirm compatibility and help you choose the best solution for your needs.

Do you offer diagnostics or coding/programming services?

Yes — we’re experts in advanced diagnostics, module coding, and programming for European and luxury vehicles.

📞 Contact & Support

How can I get in touch?

You can reach us via:

Phone/WhatsApp: 0415 072 361

Email: info@mechatronicar.com

Workshop: Unit 10 / 5-7 Bermill St, Rockdale, NSW, Australia

Are you on social media?
Yes — follow us for installs, behind-the-scenes content, and promos:

Still looking for answers?

If the answers you're looking for aren't in our FAQ, please send us an email by completing the form below.